Terms of Service

Terms of Service

Pixel LED Lights — kripya dhyan se padhein

✅ Aasan Bhasha Mein — 5 Baatein

  • Order karne ka matlab hai ki aap in terms se sahmat hain.
  • Return sirf damaged, defective ya galat item par — 24 ghante ke andar unboxing video ke saath.
  • Galat voltage ya galat connection se product kharab ho toh wo hamari zimmedari nahi.
  • Har order ke saath GST invoice milta hai.
  • Koi dispute ho toh pehle hum aapas mein solve karne ki koshish karenge — court sabse aakhri raasta hai.
👋 1. Introduction

Pixel LED Lights (pixelledlights.com) par aapka swagat hai. Hamari website use karke ya koi order place karke aap in Terms of Service se sahmat hote hain.

📍 Registered office: Raipur Tehsil, Jhalawar, Rajasthan – 326036, India
🧾 2. Account & Sahi Jaankari
  • Order karte samay sahi naam, phone number aur poora address dena aapki zimmedari hai
  • Galat ya adhoora address hone par delivery fail ho sakti hai — us case mein dobara bhejne ka charge customer par hoga
  • Apne account ka password surakshit rakhein — usse hone wali har activity aapki zimmedari hai
  • Ye website 18 saal se kam umar walon ke liye nahi hai
🛒 3. Orders & Payment
  • Sabhi orders stock available hone par hi confirm hote hain
  • Payment secure gateway ke through hi process hoti hai
  • COD par 30% advance lagta hai, baaki 70% delivery par
  • Order confirm hone ke baad hi dispatch process shuru hota hai
💡 Bulk ya wholesale order ke liye pehle WhatsApp par baat kar lein — pricing aur timeline alag ho sakti hai.
💵 4. Pricing Aur Galtiyan
  • Prices bina pehle bataye badal sakti hain
  • Kabhi-kabhi technical galti se koi price website par galat dikh sakti hai
  • Aisi sthiti mein hum order cancel karke poora paisa wapas kar dete hain — customer ko pehle inform kiya jata hai
🎨 5. Product Ki Jaankari & Colour

Hum har product ki jaankari sahi dene ki poori koshish karte hain, lekin:

  • Screen ke hisaab se colour thoda alag dikh sakta hai — ye return ka valid reason nahi hai
  • Alag batch ke LED mein halka colour ya brightness ka fark aa sakta hai — ye pixel LED mein normal hai
  • Manufacturer bina bataye design ya packaging badal sakta hai
💡 Bade setup ke liye salah: poora maal ek hi baar order karein, taaki batch same rahe aur colour match ho.
🚚 6. Shipping & Delivery
  • Order 24–48 working hours mein dispatch hote hain
  • Delivery ka time courier partner aur location par depend karta hai
  • Mausam, strike, curfew ya courier ki taraf se hone wali der ke liye hum zimmedar nahi hain
📦 Poori jaankari: Shipping & Return Policy
🔄 7. Returns & Refunds

Return sirf damaged, defective ya galat item par hota hai — delivery ke 24 ghante ke andar unboxing video ke saath.

📄 Poori details: Shipping & Return Policy
❌ 8. Order Cancellation

Order dispatch hone se pehle cancel karne ke liye turant support se sampark karein. Dispatch hone ke baad cancellation sambhav nahi hota.

⚠️ Invoice ban jaane ke baad cancel karne par GST amount refund nahi hota, kyunki wo pehle hi government ko jama ho chuka hota hai. Isliye cancel karne se pehle ek baar support se baat zaroor karein.
💰 9. GST & Taxes
🧾
GST Invoice Har Order Ke Saath

Applicable GST checkout par apne aap calculate ho jata hai, aur har order ke saath proper GST invoice diya jata hai — jo aap apne business ke input credit ke liye use kar sakte hain.

🚫 10. Website Ka Sahi Istemaal

Website use karte samay aap ye nahi karenge:

  • Fake order, fake account ya galat jaankari dena
  • Website ka data automated tool ya bot se scrape karna
  • Website ki security ya kisi feature ko tod-mod karne ki koshish
  • Koi bhi gair-kanooni ya dhokhadhadi wala kaam

Aisa karne par hum bina bataye account block kar sakte hain aur order cancel kar sakte hain.

🔒 11. Intellectual Property
  • Website ka saara content — text, photos, videos, logo aur design — Pixel LED Lights ki property hai
  • Bina likhit permission ke ye content copy ya dobara publish nahi kiya ja sakta
  • Product images ko apni dukan, website ya listing par use karna prohibited hai
⚠️ 12. Limitation of Liability
  • Indirect ya consequential nuksaan (jaise business loss, event cancel hona) ke liye hum zimmedar nahi hain
  • Galat voltage, galat connection, ya galat installation se hone wale nuksaan ki zimmedari hamari nahi hai
  • Kisi bhi claim mein hamari zimmedari us order ki value se zyada nahi hogi
💡 Installation sahi karne ke liye hamare Pixel LED Lights YouTube channel par free tutorials zaroor dekhein.
🌪️ 13. Force Majeure

Baadh, aandhi, aag, mahamari, strike, bandh, curfew, government order, internet ya power failure — aise kisi bhi halaat mein jo hamare kaboo se bahar hain, delivery ya service mein der hone par hum zimmedar nahi honge.

🧑‍⚖️ 14. Dispute & Grievance

Koi bhi shikayat ya dispute hone par pehle hamse seedha sampark karein — hum baat karke solve karne ki poori koshish karenge.

👤 Grievance Officer: Rajkumar Suman
📧 pixelledlights.yt@gmail.com  |  📱 +91 77425 39573
⏱️ Jawab dene ka samay: shikayat mile ke 30 din ke andar
⚖️ 15. Governing Law

Ye Terms Bharat ke kanoon ke anusaar lagu hote hain. Kisi bhi vivaad par Jhalawar, Rajasthan ki courts ka jurisdiction hoga.

🔄 16. Terms Mein Badlav

Hum in Terms ko samay-samay par update kar sakte hain. Naye terms website par publish hote hi lagu ho jate hain. Isliye order karne se pehle ek baar ye page dekh lena behtar hai.

📞 Koi Sawaal? Humse Poochhein

📍 Address: Raipur Tehsil, Jhalawar, Rajasthan – 326036

📱 Call / WhatsApp: +91 77425 39573

📧 Email: pixelledlights.yt@gmail.com

⏰ Timings: 11:00 AM – 7:00 PM (Monday – Saturday)

Last Updated: August 2026 — pixelledlights.com