Pixel LED Lights (pixelledlights.com) aapki privacy ka poora samman karta hai. Ye Privacy Policy batati hai ki jab aap hamari website use karte hain ya koi order karte hain, tab hum aapka data kaise lete hain, kaise use karte hain aur kaise surakshit rakhte hain.

Ye policy Information Technology Act, 2000 aur Digital Personal Data Protection Act, 2023 ke anusaar banayi gayi hai.

• Personal details: Naam, email, phone number aur shipping address — registration ya order ke samay
• Payment info: Sab kuch trusted payment gateway ke through process hota hai — hum aapke card ya UPI ki details store nahi karte
• Usage data: Browsing behaviour, device information, kaun se page dekhe — site behtar banane ke liye
• Order history: Aapke purane orders ka record — jaldi aur behtar support dene ke liye
• Communication data: WhatsApp, email ya phone par hui baat — support aur record ke liye

• Aapke order process aur deliver karne ke liye
• Order confirmation, updates aur tracking bhejne ke liye
• Customer support dene ke liye
• Website, products aur user experience behtar banane ke liye
• Offers aur naye product ki jaankari bhejne ke liye (aap kabhi bhi opt-out kar sakte hain)
• Legal aur GST se judi zarooraton ko poora karne ke liye

Hum SSL encryption aur industry-standard security protocol use karte hain, taaki aapka data unauthorized access, misuse ya leak se bacha rahe.

Payment transactions Razorpay jaise PCI-DSS compliant gateways ke through hi process hote hain.

Hamari website cookies use karti hai, taaki aapka browsing experience behtar ho aur site theek se kaam kare.

• Essential cookies: Cart aur login session chalane ke liye zaroori
• Analytics cookies: Traffic aur user behaviour samajhne ke liye
• Marketing cookies: Aapke kaam ke ads dikhane ke liye

Aap apne browser ki settings se cookies ko kabhi bhi manage ya band kar sakte hain.

Hum information sirf tab share karte hain jab business chalane ke liye zaroori ho:

• Delivery partners: Order pahunchane ke liye — naam, address aur phone number
• Payment gateways: Secure payment process karne ke liye
• Analytics tools: Google Analytics — sirf anonymous usage data
• Messaging services: Order update aur support message bhejne ke liye

Ye sabhi partners confidentiality agreement se bandhe hue hain. Aapka data kabhi becha nahi jata.

• Order aur invoice records: GST aur income tax niyamon ke anusaar rakhe jate hain
• Account details: Jab tak aapka account active hai, ya deletion request tak
• Support chat aur email: Aam taur par 2 saal tak, quality aur dispute ke liye

Jab data ki zaroorat nahi rehti, use surakshit tareeke se delete kar diya jata hai.

• ✅ Apna personal data dekhne ka right
• ✅ Galat jaankari sudharwane ka right
• ✅ Data delete karwane ki request ka right
• ✅ Marketing message se opt-out karne ka right
• ✅ Data processing par objection uthane ka right

Kisi bhi request ke liye humse contact karein — hum 7 working days ke andar jawab dete hain.

Hamari website aur products 18 saal se kam umar ke logon ke liye nahi hain. Hum jaanbujh kar bachchon ka personal data collect nahi karte. Agar aisa koi data galti se aa jaye toh humein batayein — hum use turant hata denge.

Information Technology Act, 2000 aur uske niyamon ke anusaar, privacy se judi kisi bhi shikayat ke liye aap hamare Grievance Officer se sampark kar sakte hain:

Hum ye Privacy Policy samay-samay par update kar sakte hain. Koi bada badlav hone par aapko email ya website notice ke through bata diya jayega. Website ka aage bhi istemaal karna updated policy ki sweekriti maana jayega.