FAQ

Frequently Asked Questions

Pixel LED se juda har common sawaal ka jawab β€” simple bhasha mein, ek hi jagah.

πŸ˜• Is sawaal ka jawab yahan nahi mila. WhatsApp par poochhein β€” +91 77425 39573
πŸ’‘ Product πŸ›’ Order & Delivery πŸ”§ Technical πŸ”„ Return & Support
πŸ’‘ Product Related
WS2811 aur WS2812B mein kya fark hai?
WS2811 mein IC, LED se bahar alag chip mein hoti hai β€” outdoor pixel LED (toran, gate, border) ke liye best. WS2812B mein IC, LED ke andar built-in hoti hai β€” indoor strip LED ke liye. Dono ke controllers alag hote hain.
⚠️ Galat IC ka controller lagaya toh LED bilkul nahi chalegi.
Pixel LED ke saath kaunsa controller chahiye?
  • Single line (100 LED): 100 LED Controller β€” β‚Ή99
  • Single line (500 LED): 500 LED Controller β€” β‚Ή299
  • Toran setup: IC Controller 8Γ—50 ya 8Γ—80 β€” β‚Ή199
  • Bada parallel setup: Parallel Controller β€” β‚Ή300
  • 20+ line setup: HD DMX Controller β€” β‚Ή400
πŸ“± Confuse ho rahe hain? WhatsApp par setup ki photo bhejein β€” hum free mein sahi controller batayenge.
SMPS kaise choose karein?
5V LED: Total LED Γ— 0.3 Γ· 5 Γ— 1.2 = Ampere
Example: 500 LED β†’ 36A SMPS
12V LED: Total LED Γ— 0.3 Γ· 12 Γ— 1.2 = Ampere
Example: 500 LED β†’ 15A SMPS
⚠️ Galat voltage ka SMPS lagane par LED turant jal jayegi.
⚑ Khud calculate karne ke liye hamara LED Setup Calculator use karein.
Kya ready made toran setups available hain?
Haan. Ready made toran, gate IC, dance floor aur building setups β€” sab available hain. Seedha plug and play, koi extra wiring nahi.
πŸ›’ Dekhein: Ready Made Setups collection
IC controller aur parallel controller mein kya fark hai?
IC Controller: Ek fixed layout ke liye pehle se programmed hota hai (jaise 8Γ—50 toran, 12Γ—24 gate). Power on karein, LED chal padegi.

Parallel Controller: Flexible hai β€” speed, colour aur effects manually adjust kar sakte hain. 2000+ LED ek saath chalti hain.
πŸ›’ Order & Delivery
Kya COD (Cash on Delivery) available hai?
  • 30% advance pehle (UPI / card / bank transfer)
  • Baaki 70% delivery par cash mein
  • Sabhi pin codes par yahi policy lagu hai
Order track kaise karein?
Dispatch ke baad tracking details SMS aur email par aa jayengi. Shipment Tracking page par Order ID ya AWB number daal kar real-time status dekh sakte hain.
Delivery kitne din mein hogi?
  • Processing: 24–48 hours
  • Metro city: 5–7 business days
  • Non-Metro: 7–9 business days
  • Rajasthan / MP: Aam taur par isse bhi jaldi
Minimum order kitna hai?
Koi minimum order nahi hai β€” ek product bhi mangwa sakte hain. Bulk pricing ke liye humse contact karein.
Bulk order par discount milega?
Haan, bulk aur wholesale orders par special pricing available hai.
πŸ“± Details ke liye: +91 77425 39573 (WhatsApp) ya pixelledlights.yt@gmail.com
πŸ”§ Technical Questions
LED jal gayi β€” ab kya karein?
Sabse pehle ye check karein: SMPS ka voltage sahi hai? Connections loose toh nahi? Ek line par zaroorat se zyada LED toh nahi lagayi?
⚠️ Pixel LED products par warranty nahi aati β€” India mein sabhi sellers ke liye yahi niyam hai. Manufacturing defect ho toh 24 ghante ke andar unboxing video ke saath report karein.
Controller aur LED ki IC match nahi ho rahi?
WS2811 LED ke saath WS2811 compatible controller hi chalega. IC mismatch hone par LED ya toh chalegi nahi, ya random colours dikhayegi.
πŸ“± WhatsApp par product ki photo bhejein β€” hum check karke bata denge.
Mere setup ke liye kitne Ampere ka SMPS chahiye?
5V: LED Γ— 0.3 Γ· 5 Γ— 1.2 = Ampere Β β†’Β  300 LED = 22A
12V: LED Γ— 0.3 Γ· 12 Γ— 1.2 = Ampere Β β†’Β  300 LED = 9A
πŸ“± LED count aur voltage WhatsApp par batayein β€” hum free calculate kar denge.
Outdoor use ke liye kaunsi LED best hai?
WS2811 5V pixel LED outdoor ke liye sabse behtar hai β€” mazboot hai aur India ke mausam mein proven hai. Gel wire aur frosted cap wala version outdoor mein zyada chalta hai.
⚠️ SMPS hamesha dhak kar sukhi jagah rakhein β€” direct dhoop ya paani se door.
πŸ”„ Return & Support
Return kaise karein?
Delivery ke 24 ghante ke andar unboxing video ke saath humse contact karein:
  • πŸ“± WhatsApp: +91 77425 39573
  • πŸ“§ Email: pixelledlights.yt@gmail.com
Return sirf damaged, defective ya wrong item par hota hai. Approval ke baad 72 ghante mein pickup ho jayega.
πŸ“„ Poori jaankari: Shipping & Return Policy
Unboxing video kyun zaroori hai?
Unboxing video hi is baat ka proof hai ki product hamare taraf se damage hokar pahuncha. Bina video ke return claim valid nahi hoga.
πŸ’‘ Parcel kholne se pehle video record karna shuru karein β€” bina rukey, ek hi shot mein.
Warranty kya milti hai?
⚠️ Pixel LED products par koi guarantee ya warranty nahi milti β€” India mein sabhi sellers ke liye yahi standard hai.
Manufacturing defect hone par 24 ghante ke andar unboxing video ke saath report karein β€” replacement case-by-case decide hota hai.
πŸ“Ί Free installation tutorials ke liye Pixel LED Lights YouTube channel dekhein.

Jawab nahi mila?

Seedha WhatsApp par poochhein β€” hamari team 11 AM se 7 PM tak available hai.

πŸ’¬ WhatsApp Par Poochhein

πŸ’¬ Aur Koi Sawaal Hai?

πŸ“± Call / WhatsApp: +91 77425 39573

πŸ“§ Email: pixelledlights.yt@gmail.com

⏰ Timings: 11:00 AM – 7:00 PM (Monday – Saturday)